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Fix for Gmail Crashes Firefox

November 9th, 2009 By pelokee

 

image

Problem: Every time you close your Gmail tab in Firefox or close a set of tabs that includes Gmail, Firefox crashes.

 

Solution:

There are many solutions out there that didn’t work for me. If you have made it here, chances are that they haven’t worked for you either. The problem seems to be related to the Google Talk application. It took me a while to find this as the problem because Google Talk wasn’t installed. However, I finally remembered that I did install it at one time but ended up removing it because it was high jacking my webcam from Skype. Further, I didn’t think this applied to me because I used Revo Uninstaller and performed an “Advanced” uninstall which is the most thorough option available.

Apparently a single file was left behind that caused me weeks worth of woe, all my installed plug-ins, passwords, bookmarks, and every other customization I had built up my Firefox install with.

The file I deleted to solve the problem was:

C:\Users\AccountName\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll

 

Other suggestions that did not work for me included:

  • Disable and/or remove plug-ins
  • Specifically, Firebug is listed quite often as the culprit
  • Create a new Firefox profile
  • Uninstall/reinstall Firefox

    I hope this works for you and saves you some time and troubleshooting pain.

Filed Under: Technology Tagged With: Firefox crash, gmail crash firefox

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